Healthcare
Healthcare System, New Jersey
A 12-hospital New Jersey health system — over 16,000 employees and 4,500+ physicians — needed reliable voice and data everywhere while costs spiraled.
Wireless Experts achieved over $15,000,000 in actual savings for this customer — equal to seven times the savings originally projected. The organization owns several hospitals plus many smaller health facilities, employing thousands of doctors, technicians, staff and administrators who need reliable voice and data service across every area of operation.
At initial consultation the customer had over 4,000 cellular lines — smartphones, tablets, USB modems, laptops, ambulance modems and mobile hotspots — which quickly grew by 50% to over 6,000 lines across many accounts. Add 6,000+ Apple devices managed under Apple Business Manager and 100+ telemetry M2M devices, and total devices under our management exceeded 12,000.
Services that drove the result
- Centralized MDM, Apple Business Manager & carrier inventory audits and reconciliation
- Daily carrier portal transaction management and issue resolution
- Custom carrier contract and pricing negotiation
- Tax audits and tax savings on billing and orders
- Epic-related project mobility and device savings
- Project management and onsite rollout assistance
- Real-time daily ordering, moves/adds/changes and asset management
- International services cost savings
- Dedicated help desk, custom reports and A/P payment reports
- In-building coverage resolution and HIPAA compliance monitoring
As a result of new wireless and MDM policies, IT staff time managing wireless fell 50% and daily transactions went from days to minutes.
More case studies
Could we do this for you?
Start with a free wireless audit — no cost, no obligation.